Jask Technologies, LLC is the owner and operator of Jask.co, our mobile apps, and any affiliated websites ("Jask"). Capitalized terms not defined here have the meanings given in our Terms of Service.
You can use this page to report Content, Conversations, or User activity that is illegal or that violates our Terms of Service, Community Guidelines, or the rules of our payment processors (together, the "Rules"). You can also report a User from inside Jask, and you can block any User at any time. We aim to review every complaint within seven (7) business days, and we prioritize complaints involving minors, threats of harm, and private images or personal information shared without consent. In all instances, we may temporarily suspend the reported user's access to some or all features of Jask while we investigate your complaint. We may contact you by email if more information is needed from you, and we will notify you of the outcome of our investigation by email.
If we determine that a violation of the Rules has occurred, we will determine the appropriate remedy and take the necessary action immediately, such as (i) temporarily suspending the reported account or any feature(s) thereon, (ii) temporarily disabling access to or permanently removing the offending content or associated account, (iii) limiting the visibility of the offending content or associated account, (iv) withholding Advisor earnings associated with the violation, as described in our Terms of Service, (v) permanently terminating the reported account or the reported user's access to any feature(s) thereon, (vi) reporting the incident to law enforcement, and (vii) pursuing any legal remedies we may have against the reported account, including civil, criminal, or injunctive relief. We reserve the right to not investigate or take action against users for activity that happens on third-party platforms or offline. In instances where the reported user's account is not permanently terminated, we may suggest or require that you block the reported user to prevent further interactions.
Users may not share photos, videos, recordings, or personal information of another identifiable person on Jask without that person's consent ("Non-Consensual Content"). Complaints about Non-Consensual Content should be submitted by the person shown or identified, or by their authorized representative. Complaints about illegal content or other violations of the Rules may be submitted by anyone. If you report an intimate image of you that was shared without your consent, we will remove it within forty-eight (48) hours of receiving a valid request, as required by law, and we will make reasonable efforts to find and remove known identical copies. For other Non-Consensual Content, we will act as quickly as we can. Any dispute with Jask about a complaint is resolved as described in Section 18 of our Terms of Service.
You may appeal any decision we make under this policy. This includes any person shown or identified in Content who asks us to remove it, anyone who files a complaint, and any User whose Content or account we remove, restrict, or suspend. To appeal, email support@jask.co within thirty (30) days of our decision with "Appeal" in the subject line, the username, a link, or a description of the Content or account, and the reasons you disagree. A member of our Compliance Team who did not make the original decision will review your appeal and notify you of the outcome by email within ten (10) business days. If the consent of a person shown or identified in Content cannot be established, or is void under applicable law, we will remove the Content with immediate effect. Removed Content stays removed while an appeal is pending. In the event of a disagreement, the matter will be resolved by a neutral third party, JAMS, at our expense, and we will remove any Content that the neutral third party decides should be removed.
THIS FORM IS NOT FOR REPORTING COPYRIGHT ISSUES: If content on Jask infringes your copyrights, you must submit a DMCA takedown request in accordance with our DMCA Policy.
Enter the username of the User you are reporting, or a link to their profile or to the specific content. If reporting more than one, put each on a new line.
By submitting this complaint, I certify that I have a good faith belief that the reported content or activity violates the Rules, and I have included all relevant information necessary for Jask to investigate. If I am reporting on behalf of the person shown or identified, I certify that I am authorized to represent that person.
By signing below, you certify, under penalty of perjury, that all information provided by you is accurate and complete.